Frequently Asked Questions

Who does NHPHP serve?

NHPHP serves physicians, physician assistants, dentists, pharmacists, and veterinarians with health problems, including medical conditions, psychiatric illnesses, substance abuse, and/or personal problems such as family difficulties, stress or career issues.

Can NHPHP take anonymous referrals?

NHPHP accepts anonymous calls but lacks the ability to mandate someone to NHPHP. Despite this fact, NHPHP will gladly assist you in exploring your options. If you have more questions concerning anonymous referrals, please contact Dr. Sally Garhart at 603-491-5036.

If I go to NHPHP, will the licensing board know?

No. NHPHP is an independent agency of the State of New Hampshire Office of Professional Licensure and Certification – the governing body of the NH Board of Medicine, NH Board of Dental Examiners, NH Board of Pharmacy and the NH Board of Veterinary Medicine. The cases that are known to the licensing boards are primarily referred by a licensing board to NHPHP for evaluation. Even in situations in which the licensing board is involved and NHPHP must send a report to the licensing board, NHPHP furnishes only information that is necessary for the licensing board to carry out its mission and function. NHPHP receives referrals from a wide variety of referral sources and the licensing boards mentioned above are one of those sources.

NHPHP’s policies and operating procedures regarding confidentiality are based on state and federal laws. In order for any information to be released, the participant must sign a consent form. As with any organization or provider of mental health related services, state and federal law require NHPHP to take the necessary steps to ensure safety. That is, if an individual presents a danger to self or others, breaking confidentiality may be necessary and in some cases, considered mandatory by law.

What is the cost?

NHPHP is a nonprofit independent organization. NHPHP’s services are free to New Hampshire licensed physicians, PAs, dentists, pharmacists, and veterinarians. Participants are responsible for costs of any additional evaluations, treatment, and drug testing if applicable.

How do I verify a client's participation with NHPHP?

Due to NHPHP’s confidentiality policy, NHPHP will not release information about clients without written consent from the NHPHP participant. If you would like to verify a client’s involvement with NHPHP, please contact the NHPHP client and request they complete a NHPHP Release of Information Form.

Who do I talk to about a potential referral or a physician who has been formally referred to NHPHP?

Intake questions and formal referrals to NHPHP can be made by contacting Dr. Sally Garhart by phone or email. Dr. Garhart will not be able to discuss a client’s case with you unless that client has signed a Release of Information form to allow this communication.

How do I obtain a credentialing and status report on a NHPHP client?

NHPHP will provide a credentialing and status report to agencies with the proper release of information. Please submit a written request to Dee Chapman at dchapman@nhphp.org.

What is Safe Haven?

NH Physicians and Physician Assistants are currently asked questions in the application and reapplication for licensure about their personal health issues like substance use, mental health disorders and cognitive issues. The choices available in answering these questions, are to answer “Yes” and acknowledge that one has a medical or psychiatric condition or to answer “No”, denying that conditions like this exist.  It is essential that the questions be answered honestly.

Currently on renewal only, the NH Board of Medicine (NHBOM) allows providers whose treatment for substance abuse or misuse was through the NHPHP to check “No” but all other “sensitive” questions require details.  The NHPHP has been working with the NHBOM to alter the initial and renewal application questions for 2019 to conform with the American Psychiatric Association’s 2015 recommended wording. The substance abuse “safe-haven” is a significant benefit on New Hampshire license renewals however the “safe-haven” only applies to your application with the NHBOM, not hospital/credentials applications or to other state applications for medical licensure.